Accessing Residential Voicemail via Telephone

Residential Customers

To access your Jivetel voicemail, dial 1234#

Upon entering the system you will be told how many new messages you have. It will also begin to play new messages automatically.

 MAIN MENU

On the “Main menu” you have the following options:

  • Press 1 to listen to new messages.
  • Press 2 to listen to saved messages.
  • Press 5 for advanced options.

ADVANCED OPTIONS

On the “Advanced options” menu you have the following options:

  • Press 1 to record a greeting.
  • Press 2 to choose a greeting.
  • Press 3 to record your name.
  • Press 6 to change your password.
  • Press 0 to return to the main menu.

RECORD A GREETING

On the “Record a greeting” menu you have the following options:

  • Press 1, 2, 3, 4, 5, 6, 7, 8, or 9 to record the corresponding greeting. This allows to save multiple greetings to use at different times without having to re-record your greeting each time.


CHOOSE A GREETING

On the “Choose a greeting” menu you have the following options:

  • Press 1, 2, 3, 4, 5, 6, 7, 8, or 9 to set the corresponding greeting that was recorded in option 1.
  • Please note, you must select a greeting or the default greeting will be played.